Q: What questions should I ask the landlord or agent during a viewing?
Posted by u/RentalRookieNYC • 3 hours ago
I'm planning to rent my first apartment in NYC this summer, and I've already scheduled a few viewings in Brooklyn and Queens. The buildings look great online, but I have no idea what to ask when I actually go see them. I'm worried I might miss something important, like hidden fees or lease restrictions.
What should I be asking the landlord or broker during the showing? Are there red flags to watch out for? I'd also love tips on how to spot potential maintenance or pest issues before I sign anything.
Top Answer by Estay
Licensed Real Estate Salesperson | 8 years experience
Here's a checklist of must-ask questions and why they matter:
💰 Rent & Fees – Know What You're Paying
Always confirm what the rent includes. Ask about utilities, amenity fees, pet fees, and broker fees. A $3,200 listing could easily cost $3,600+ with extras.
🔍 Questions to Ask
Are utilities (water, gas, electricity) included?
Is there a move-in fee, or other hidden costs like monthly amenity charges?
📅 Lease Terms & Renewal
Don't assume you'll get to renew. Some landlords raise rent dramatically after a year, or plan to sell the unit.
🔍 Questions to Ask
How long is the lease?
What happens when it ends? Is renewal guaranteed or subject to change?
🧰 Maintenance & Repairs
Ask who handles maintenance and how fast they respond. A beautiful unit isn't worth it if the super disappears when the toilet breaks.
🔍 Questions to Ask
Who do I contact for repairs?
Is there 24/7 emergency maintenance? What's the typical response time?
🐜 Pest & Noise Issues
Don't be shy—ask about roaches, mice, or noisy neighbors. If they hesitate, that's a flag.
🔍 Questions to Ask
Have there been any pest problems recently?
How soundproof are the walls? Are the neighbors quiet?
📦 Move-In Logistics
Some buildings have strict move-in hours or require COI (certificate of insurance) from movers.
🔍 Questions to Ask
Are there elevator reservations for moving in?
Do I need to provide a COI? Is there a freight elevator?
Professional Advice Summary
Walk through the apartment slowly and ask as much as you need—this is your one chance to catch issues. If something feels vague or rushed, trust your gut and walk away.
Take notes or videos during your tour. And if you're unsure, bring a friend or trusted local for a second opinion.
Still have questions about specific buildings or neighborhoods? Drop a comment and we'll help break it down!
Pro Tip: Don't just fall in love with how the place looks—ask how it *functions* day-to-day. Pretty apartments can still have ugly problems.
Updated weekly • Based on verified NYC rentals